​BOOKING AND CANCELLATION POLICY

 

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Booking is half termly or per course only via the Yoga & Pilates Live Online Booking System. We do not offer drop in classes. All bookings are for that course only and are non transferable another course or term. Once a course has been booked we cannot offer refunds. Your booking is for the course only and cannot be transferred to another course, class, different day, time or venue. All classes are booked on a first come first serve basis. Your space is not secure until you have booked and paid in full and received a confirmation email from us. We do not offer refunds if you change your mind and decide not to attend the course.

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We will issue refunds back to your card if a class is cancelled or does not run. Or if a class is cancelled due to unforeseen circumstances. We reserve the right to cancel a course if the minimum number of spaces is not filled usually minimum of 4 clients is needed. Each course will run at the instructors/owners discretion. If a course is cancelled due to circumstances outside of our control we will refund clients booked on the course or refund for the class that is cancelled or does not run. We will make an effort to do everything within our control to run a course as advertised. However, if there is a breakdown in the facilities ie: heating not working, flood or other reason it is not safe to run the course we will run in an alternative venue or refund as appropriate.

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Your health and safety is always our first priority.

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Last Updated: 13th January, 2025